Store Policy

Customer Care

At JCG Collectibles, customer satisfaction is our top priority. We are committed to providing excellent service and a smooth shopping experience. If you have any questions or concerns about your order, our products, or need assistance, please don’t hesitate to reach out to us.

We are here to help with:

Product inquiries
Order updates
Shipping information
General customer support

You can contact us via email or through our contact form, and we’ll get back to you within 1-2 business days. We strive to ensure that every customer feels valued and confident when shopping with JCG Collectibles.

Privacy & Safety

At JCG Collectibles, your privacy is important to us. We take the protection of your personal information seriously and are committed to ensuring that your data is secure. When you make a purchase on our site, rest assured that:

Your payment information is securely processed through trusted third-party services.
We do not store your payment details.
We only collect necessary information, such as your name, address, and email, to fulfill your order and keep you informed.
We will never share or sell your personal information to any third parties.

If you have any concerns about your privacy or how your information is used, please contact us.

Wholesale Inquiries

JCG Collectibles welcomes inquiries from retailers interested in carrying our exclusive collection of Japanese trading card game products. We offer competitive wholesale pricing for bulk purchases, helping you expand your own product offerings with unique and sought-after cards from Japan.

For wholesale inquiries, please contact us with the following details:

Your business name
Contact information
Product interest and quantities

We are excited to explore business opportunities with you and help you take your business to the next level!

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments